Voice and OBD services are known as Outbound calls where an enterprise can trigger multiple calls with a recorded script to multiple end users in a single click.

The services can run via API and simple excel upload via UI along with a recorded script in multiple languages.

V-Connect Voice/OBD APIs are scalable and can run upto 30 mn+ voice calls in a day and more as per the requirement.

OBD is an automated phone call that essentially relays a pre-recorded voice message to the customer. It can be sent to an end number of users at any given point of time in the language of choice.

OBD calls are versatile and can be used for call blasts, scheduling appointments, client outreach, integrated call campaigns, surveys, product marketing, reminders, follow-ups, feedback, event-based calls, political campaigns, event registration, OTP through Voice Call, etc.

A single-level OBD deals with plain voice messages whereas a multi-level OBD takes input from the listener and tries to create a conversation with the user.

Single-level OBD with voice messages is more popular for product promotions, important announcements, voice OTP, and transaction confirmation whereas multi-level OBD is the most opted for payment reminders with an option to make payments, take product/service feedback, and collect votes.

For volume more than 20 mn+ we have exceptional rates and cost for dedicated SIP channels to be used.

For queries pls contact business@v-connect.in

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